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Once you've selected your mover, make sure to get your agreement in writing. A licensed mover will provide you with both a proposal/estimate and a moving services contract BEFORE they begin to load your items. Some will give you a combined form that includes both the proposal and the contract together.
Prior to loading, the mover must provide you with a written proposal describing the services to be performed and indicating the maximum amount that you could be required to pay for their services. The proposal may be either binding or not-to-exceed:
A binding proposal states the exact price of the move.
A not-to-exceed proposal states the maximum price of the move but allows the mover to charge less than the maximum.
To receive an accurate estimate, you must notify your mover of all items to be moved and specify required services such as moving your items up or down several flights of stairs, via long carries to/from your dwelling or using an elevator. Some movers will provide services such as these at an additional cost. The proposal should also indicate when payment is due and what forms of payment are accepted.
Licensed movers will also provide you with a moving services contract prior to loading your items. The items written on your proposal become a part of your contract along with the contract terms and conditions.
Don't rely on any verbal agreements.
Be sure all agreements between you and your mover are written into the moving services contract. Last, but not least, remember to read all documents thoroughly and carefully before signing them.